Not a Government Website. Master Assistance Services is a private legal division of Louwrens Koen Attorneys. We are not affiliated with the Office of the Master of the High Court.

Attorney & Accountant Support

B2B — Pretoria correspondent

Attorney & Accountant
Master’s Office Support

Discreet, professional back-office support for firms that need a reliable Pretoria correspondent. White-label lodgement, defect-checking, collection and written reporting. Pay per instruction.

From
R650 per instruction
No retainer. No minimum volume.

Written report on every attendance
White-label — your client never sees us

Why use a Pretoria correspondent?

If your firm is outside Pretoria, sending a staff member to lodge or collect documents at the Pretoria Master’s Office costs more in time than the matter is worth. The same applies if you handle only occasional Pretoria-jurisdiction estates.

We attend the Pretoria Master daily. You get reliable lodgement, defect-checking, collection and follow-up at fixed per-attendance fees, with a written report on each visit. No retainer, no minimum volume.

What we handle

Reporting pack lodgement — full estates and section 18(3) small estates
Defect-checking — we review the pack before lodgement and flag obvious issues
Letters of Executorship / Authority collection — with power of attorney
Trust deed lodgement — new trusts, amendments, trustee changes
Section 42(2) endorsement assistance — for property transfers in estates
Beneficial ownership filings — trust BO declarations
Status checks & queries — for files that have gone quiet
Defect responses — we collect the defect list, route to you, lodge the reply

How it works

1

Send instruction

By email or our online instruction form. Attach documents, deadline and reference number.

2

We quote (or apply fixed fee)

Confirmation back within one working hour. Fixed fees apply to standard attendances.

3

Attendance

Same-day if instruction received before 10:00. Otherwise next working day.

4

Written report & invoice

Within 24 hours. Single invoice per matter, billed to your firm’s account.

White-label promise

Your client never sees us. All correspondence to your client is on your firm’s letterhead. The Master deals with you, not us — we lodge under your firm’s reference. Our invoice is to your firm only.

If you prefer to disclose our role, you may — but the default is full white-label.

Pricing

ServiceFixed Fee
Single document lodgement (Pretoria Master)R650
Lodge + collect (round trip)R1,200
Defect-check before lodgementR450
Status check + written reportR350
Full reporting pack lodgementR1,500
Trust deed lodgementR1,200
Section 42(2) endorsement assistanceR1,500
Urgent / same-day (before 10:00)+R400
Volume discount (20+ attendances / month)−10% on invoice

All fees exclude VAT. Disbursements (courier, advertising, Master fees) passed through at cost. No retainer, no minimum, no monthly account.

About our firm

Master Assistance is a division of Louwrens Koen Attorneys, Conveyancers & Notaries Public, established 1995. Our principal, Louwrens Koen, is an admitted attorney, conveyancer and notary public. The firm holds a current Fidelity Fund Certificate from the Legal Practice Council.

Our office is at Second Floor, Northern Pavilion, Loftus Versveld Stadium, 416 Kirkness Street, Arcadia, Pretoria — five minutes from the Master’s Office at 316 Thabo Sehume Street (moving to 351 Francis Baard Street on 1 June 2026).

Common questions

Is there a minimum volume?

No. You can send us a single instruction. Pay-per-instruction is the default.

How are you billed?

Single invoice per matter, on completion of the attendance, payable on 30 days. Larger volumes can be invoiced monthly in arrears.

Do you give Fidelity Fund certificate details?

Yes, on request. Louwrens Koen Attorneys is a registered law firm in good standing with the Legal Practice Council.

Can you draft documents, or only lodge?

Both. We have an in-house drafter (LLB, UNISA) and can prepare full reporting packs, trust deeds, J-forms and L&D accounts. Drafting and lodgement are quoted separately so you choose what to outsource.

Do you give referral commission?

No. Our fees are flat professional service fees. We do not pay or receive commission for referrals.

Open a correspondent account

Email admin@louwrens-koen.co.za with your firm details and we’ll set up the account within one working day.

Email us